Message Concerning Water/Wastewater Rates at Hellertown Borough Authority:

The Hellertown Borough Authority has spent the past two years reviewing our operating costs with the goal of aligning revenue to expenses.  We remain committed to this process and seek, through strategic improvements, to minimize expenses and the fixed costs you pay.  The Board voted in 2022 on a five year rate schedule that will be reviewed annually.  For starters, there is no increase for the water use charge in 2023. Next, aligning the fixed rate structure with fixed expenses for water and wastewater will minimize the need for high annual rate increases, particularly during times of high inflation. Lastly the sewer charge, based off of water consumption, decreased for 2023. In summary, there are many things to consider in how utility rates are set, including providing high quality water while still meeting stringent state and federal requirements, maintaining our aging infrastructure, adopting advancements in technology, and covering the growing costs of materials.  These expenses must be balanced with our commitment to customer and community service affordability.  We will never waiver in our commitment in providing the highest quality water and wastewater service while also being fiscally responsible to our valued customers.

Was founded in 1940 by the Borough of Hellertown and provides public water and sewer service to approximately 2,600 properties located within the Borough and nearby areas of Lower Saucon Township.  We strive to provide outstanding customer service and our goal is to respond to and resolve all service requests as quickly as possible.

The Mission of the Hellertown Borough Authority (HBA) is one of public water and sewer service to the citizens of Hellertown and adjacent municipalities. We are charged with making evidence based decisions to ensure the highest quality drinking water through stewardship of our water resources and meeting regulations, and through regular maintenance and improvements to our water and sewer infrastructure to prolong their useful life both for the foreseeable and distant future (100 years). We pursue these goals mindful of the financial resources necessary to achieve them and the financial realities of our rate paying customers.

HBA will work in concert with the Borough and surrounding municipalities to facilitate expansion of its customer base when opportunities and abilities arise. HBA will also seek alternative forms of revenue when available including external grants when opportunities arise, all within the guiding context of Local, State and Federal regulations.

Adopted by the Board of Directors August 9, 2017